Who We Are
Welcome to ONWA Marine Electronics. We are a leading provider of marine electronics, offering innovative and reliable solutions to enhance your maritime experience. Our commitment to protecting your privacy is paramount, and this Privacy Policy explains how we collect, use, and safeguard your personal information.
Information We Have About You
We collect various types of information about you from different sources, including:
Personal Information You Provide: Information you provide when you interact with our services, such as your name, email address, phone number, and postal address.
Information Collected from Your Devices: Technical data such as your IP address, browser type, operating system, and browsing behavior on our website, collected through cookies and other tracking technologies (please refer to our Cookie Policy for more information).
Information from Forms: Information you provide when you fill out forms to inquire about or order our products.
Subscription Information: Information collected when you subscribe to our newsletters and marketing communications on our website.
Why We Need Your Personal Information
We collect and process your personal information for several reasons:
To provide and maintain our services.
To notify you about changes to our services.
To allow you to participate in interactive features of our services.
To provide customer support.
To gather analysis or valuable information so that we can improve our services.
To monitor the usage of our services.
To detect, prevent, and address technical issues.
To send you marketing and promotional communications, if you have opted in to receive them.
How We Use Your Personal Information
We use your personal information only as necessary to conduct our business. We are legally permitted to use personal information as long as we inform you of the purpose and have a valid legal basis for its use.
Below you will find the legal bases for processing each type of personal information you provide to us:
1. To Fulfill Our Contractual Obligations to You:
Maintaining Your Account: To maintain your account with us.
Providing Services: To provide you with services you purchase from us.
Order Processing: To process, manage, and deliver your orders and provide updates on the status of your orders.
2. When It Is in Our Legitimate Interests:
Warranty Claims: To verify and process your warranty registration and claims. We have a legitimate interest in ensuring that warranty claims submitted to us are valid.
Location and Identity Verification: To verify your location and identity, and to ensure we do not sell products to individuals on trade sanction lists or located in embargoed countries.
Identity Verification: To adequately verify your identity and process potential subject access requests.
Product Information: To provide you with information about the products you have purchased, such as new features, software, and availability of updates.
3. When We Have Your Consent:
Marketing Information: To provide you with marketing information about our products and services.
Targeted Advertising: To provide you with targeted advertisements and special offers based on the products you have purchased or shown interest in while browsing our website and applications.
Usage Analysis: To analyze how you use our website, applications, products, and services.
You have the right to withdraw your consent at any time. If you wish to unsubscribe from email communications, please click the “unsubscribe” link at the bottom of the email. You can also notify us to change your marketing communication preferences by using the “Contact Us” form on our website Withdrawing your consent does not affect the legality of any processing carried out before your withdrawal.
4. When We Have a Legal Obligation:
Compliance: To enable us to comply with legal, accounting, regulatory, and tax obligations.
Legal Rights: To establish, defend, or exercise our legal rights.
Who We Share Your Personal Information With
We may share your personal information with third parties in the following situations:
Service Providers: Trusted third-party service providers who assist us in operating our website and delivering our services, subject to confidentiality agreements.
Legal Obligations: When required by law or to respond to legal processes, such as a court order or subpoena.
Business Transfers: In connection with a business transaction, such as a merger, acquisition, or sale of assets, your information may be transferred to the new owners.
Transfers of Personal Information Outside the European Economic Area (EEA)
Your personal information may be transferred to, and processed in, countries outside the EEA. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your information when it is transferred internationally, in compliance with applicable data protection laws.
How Long We Keep Your Personal Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period will vary depending on the type of information and the context in which it was collected.
Sale of Personal Data
ONWA Marine Electronics does not sell your personal data to third parties. We value your privacy and are committed to protecting your personal information.
Your Rights
You have certain rights regarding your personal information, including:
Access: The right to access and obtain a copy of your personal data.
Rectification: The right to correct any inaccuracies in your personal data.
Deletion: The right to request the deletion of your personal data.
Objection: The right to object to the processing of your personal data.
Withdrawal of Consent: The right to withdraw your consent at any time, where we are relying on consent to process your data.
If you wish to exercise any of these rights, please contact us using the contact information provided below.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
ONWA Marine Electronics
Address: Room 706, Chai Wan Industrial City Phase 1, 60 Wing Tai Road, Chai Wan, Hong Kong
Email: info@onwamarine.com
Phone: +852 2557 8166
We are committed to addressing your concerns and ensuring your privacy is protected. Thank you for trusting ONWA Marine Electronics with your personal information.